Draft policy — replace bracketed details and obtain legal review before launch.
1. Who we are
Achieva (Pty) Ltd provides digital learning services for Grade 12 learners, parents and schools in South Africa. Contact us at [ACHIEVA EMAIL].
2. Information we collect
We may collect learner and parent names, contact details, school information, grade information, waitlist preferences, app activity and learning progress. We only collect information needed to provide and improve Achieva.
3. POPIA
We process personal information in line with South Africa’s Protection of Personal Information Act (POPIA). Where a learner is a minor, we will obtain appropriate parent or guardian consent before processing information that requires it.
4. How we use information
- To manage the pre-launch waitlist and send launch updates.
- To provide learning tools, track progress and support learners.
- To give authorised parents and schools relevant progress information.
- To protect the service, comply with law and respond to requests.
5. Service providers
We may use trusted providers, including Tally for forms and future service providers for hosting, communication and payments. Each provider processes information under its own privacy terms and our agreements.
6. Your choices
You may ask to access, correct or delete your personal information, or withdraw consent where applicable, by contacting [ACHIEVA EMAIL].
7. Retention and security
We retain information only as long as needed for the purpose collected or as required by law. We use reasonable safeguards, but no online service can guarantee absolute security.